Privacy policy

Last Updated: March 29, 2026

OVERVIEW

Pawvexi operates this store to provide a curated, high-performance shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase of our specialized hardware.

SECTION 1 - INFORMATION WE COLLECT

We collect information essential to fulfilling your order and maintaining our quality standards, including:

  • Order Details: Name, shipping address, billing address, and email.

  • Payment Information: Processed securely through our primary commerce partners. We do not store or have access to your full credit card details.

  • Support History: Any communication, including photos or videos provided for quality claims.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use your data to:

  • Fulfillment: Process orders and provide real-time shipping updates.

  • Verification: Verify claims under our 14-Day Satisfaction Guarantee.

  • Risk Mitigation: Screen orders for potential risk or fraud.

SECTION 3 - SHARING WITH THIRD PARTIES

We only share information with essential partners required to operate the Pawvexi ecosystem, including commerce platforms and logistics partners to deliver the Nexus Pro and Aero Flow directly to your door.

SECTION 4 - GUARANTEE DATA USAGE

Per our Return & Refund Policy, information collected regarding your order is used to verify satisfaction claims. Because we do not require physical returns, your digital data (photos/videos) is used primarily to process verifications and issue instant refunds.

SECTION 5 - DOMESTIC OPERATIONS

Pawvexi currently only ships to and accepts orders from the United States. We do not knowingly collect data from residents outside of the US jurisdiction.

SECTION 6 - CONTACT INFORMATION

For questions regarding your privacy or to request data deletion, please contact our support team at support@pawvexi.com.